Privacy Policy

At Headway Construction, accessible from headwayconstruction.ca, protecting your privacy and personal information is a priority. This Privacy Policy document outlines the types of information that we collect and how we use, disclose, and protect that information in compliance with applicable laws.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

• Personal Identifiers: Your name, email address, phone number, mailing address, and any other details you provide through contact forms, quote requests, or emails.

• Technical Data: IP address, browser type, device information, and browsing data collected through cookies and similar technologies.

• Other Information: Any additional information you choose to provide, such as project details, feedback, or requests.

2. How We Collect Information

• Directly from You: When you fill out forms on our website, communicate with us via phone or email, or otherwise interact with our services.

• Automatically: When you visit our website, we collect technical information automatically through cookies and similar tracking technologies to improve website functionality and analyze visitor behavior.

3. How We Use Your Information

• Responding to your inquiries and providing quotes for our services.

• Delivering and managing construction services, including follow-ups and customer support.

• Processing payments and maintaining transaction records.

• Sending you information about services, promotions, and updates (you can opt-out at any time).

• Sending SMS messages if consent is provided.

• Complying with legal obligations or resolving disputes.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party providers who help us operate our business, such as payment processors, web hosting services, or email communication tools. These third parties are required to protect your data and use it only for the purposes we specify.

• Legal Obligations: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.

• SMS Consent and Phone Numbers: SMS opt-in or phone numbers collected for SMS messages will not be shared or sold to any third parties under any circumstances.

5. Cookies and Tracking Technologies

• Our website uses cookies and similar technologies to collect information about your browsing activities and preferences. This helps us improve our website and provide a better user experience.

• You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features of our website.

6. How We Protect Your Information

• We use industry-standard security measures to safeguard the personal information we collect. This includes encryption, firewalls, and secure servers to prevent unauthorized access, disclosure, or loss.

• While we strive to protect your personal information, please note that no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to taking all reasonable precautions.

7. Your Rights

• Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.

• Correction: Ask us to correct inaccurate or incomplete personal data.

• Deletion: Request the deletion of your personal information, subject to certain legal obligations.

• Opt-out: Unsubscribe from marketing communications at any time by following the instructions provided in the emails.

• To exercise your rights, please contact us using the details provided below.
  
  
  
  

Data Retention. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once we no longer need your data, it will be securely deleted or anonymized.

Changes to This Policy. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through a prominent notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Headway Construction

Halifax, NS, Canada

Email: info@headwayconstruction.ca

Phone: +1 902 480 4474